Privacy Policy

Last Updated: 30 June 2025

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access and interact with the ePelanggan system at https://epelanggan.rocketweb.dev, managed by Rocket Web.

1. Information We Collect

We may collect and process the following categories of personal data:

• Full name
• Email address
• Phone number
• Affiliated organization or agency (if applicable)
• Feedback or inquiry content

2. How We Use Your Information

We utilize the collected information for the following purposes:

• To operate, manage, and improve the ePelanggan system
• To communicate with users, including notifications and responses
• To analyze system usage for service enhancement
• To fulfill any legal or regulatory obligations

3. Disclosure of Information

Your data will not be shared, sold, or disclosed to any third party, except:

• As required by law, regulation, or court order
• To trusted third-party service providers acting on our behalf
• With your explicit consent

4. Data Retention and Security

We take reasonable administrative, technical, and physical measures to safeguard your personal data. However, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Your Rights

In accordance with applicable data protection laws, you may request access to, correction of, or deletion of your personal data by contacting us at [email protected].

6. Updates to This Policy

We reserve the right to amend this Privacy Policy at any time. Any changes will be published on this page with the updated effective date.

7. Contact Information

If you have any questions regarding this Privacy Policy or your personal data, please contact us:

Rocket Web
Email: [email protected]
Website: https://epelanggan.rocketweb.dev